Terms of Service

By signing up for NORTH ("we", "us") you agree to these terms. NORTH is operated by Anchori Intelligence (ABN 51 277 394 323), based in Australia. These terms are governed by the laws of Victoria, Australia.

NORTH is a leadership coaching platform. It includes the two-axis intake, the Journal, the AI Coach, 25 leadership skills, weekly Pulse and quarterly recalibration. We may add or change features over time.

NORTH is a development and reflection tool. It is not medical, psychological, or legal advice. If you need professional support, please see a qualified professional.

• You must be 16 or older to use NORTH.
• You're responsible for keeping your login secure.
• One person, one account. Don't share logins.
• You're responsible for the content you put in (journal entries, situations, etc.).

• Subscriptions are billed monthly in advance via Stripe, in AUD, including GST.
• You can cancel any time from your account. Cancellation takes effect at the end of the current billing period — no pro-rata refunds.
• We may change pricing with at least 30 days notice. Existing paid users keep their current price for the remainder of any paid period.
• Failed payments may suspend access until resolved.

You own everything you put into NORTH. You grant us a limited licence to store, process, and display that content solely to operate the service for you (and your team, where relevant).

We do not sell your content. We do not train AI models on your content. See the privacy policy for details.

Don't use NORTH to:

• Break the law.
• Harass or harm others.
• Try to break, reverse-engineer, or overload the service.
• Scrape, resell, or rebrand the service.

We may suspend accounts that do these things, with notice where reasonable.

We aim for high availability but don't guarantee uptime. We may perform maintenance with notice. We may discontinue features with reasonable notice. We are not liable for losses arising from downtime to the extent permitted by law.

To the maximum extent permitted by law, our liability to you for any claim arising out of NORTH is limited to the amount you've paid us in the 12 months before the claim. Nothing in these terms excludes any non-excludable consumer guarantees under the Australian Consumer Law.

You can end this agreement at any time by deleting your account. We can end it for material breach with notice. On termination, you can export your data; after a reasonable retention window, your data is deleted.

We'll update the "Updated" date above. For material changes we'll email account holders. Continued use after a change means you accept the updated terms.