Privacy Policy

NORTH is operated by Anchori Intelligence (ABN 51 277 394 323), based in Australia. Contact: anchoriintel@gmail.com.

This policy explains what we collect, why, where it lives, and what you can do about it. It is written in plain English on purpose. We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

• Account info — email, name, optional role and org. Provided by you via Clerk (our identity provider).
• Your leadership content — situations, journal entries, plan items, pulse responses. You write it. We store it.
• AI Coach exchanges — your messages to the coach and its replies. Used to give you continuity across conversations.
• Usage signals — basic logs (page views, error traces) needed to keep the service running. No third-party advertising trackers.
• Billing info — handled entirely by Stripe. We never see or store your full card details.

Production data sits in Australia (Supabase, Sydney region). AI coaching uses Anthropic's API (United States); only the messages you exchange with the coach are sent — never your entire journal. Stripe processes payments globally.

Your data is encrypted at rest and reachable only through your signed-in account. We don't sell it, and we don't use it to train AI models.

The AI Coach is given only the situations and skills you've explicitly brought into a conversation. It does not browse your whole journal unprompted. If you'd rather not use AI at all, simply don't open the Coach — nothing is sent to Anthropic unless you start a conversation.

We do not train any AI model on your data. Anthropic, our model provider, also does not train its models on API traffic by default (see Anthropic's data usage policy).

If you join NORTH as part of a team plan, your individual journal entries and coach conversations are private to you. Team admins never see your raw content.

Admins can see only anonymised, aggregated patterns across the team (for example, which skills the team is working on) — never your individual entries. If you'd like to be excluded from aggregate views entirely, email anchoriintel@gmail.com.

• Access — request a copy of everything we hold about you. Email anchoriintel@gmail.com and we'll send it within 30 days.
• Correction — edit your profile, journal, plan, or any content directly, any time.
• Deletion — delete individual entries yourself any time. To close your whole account, go to Settings → Delete account — it permanently removes your account and all your data straight away (some logs are retained briefly for security and accounting).
• Complaint — if we get this wrong, email us first. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC).

• Supabase (Postgres hosting, Sydney AU)
• Vercel (web hosting, Sydney + global edge)
• Clerk (authentication, US)
• Stripe (payments, global)
• Anthropic (AI Coach, US)

This list will be kept current. Changes will be noted above.

We'll update the "Updated" date at the top and, for material changes, email account holders. Continued use of NORTH after a change means you accept the updated policy.